For all orders we offer Paypal, Visa, Mastercard, American Express and Apple Pay payment services.

Once you've completed your purchase, we will send you an order confirmation email.

Please check your junk mail or spam folders if you can’t find it. Otherwise contact us and we will be able to resend your confirmation email to you for your reference.

As soon as your order is on the way, we will send you an email with your tracking number. All our jewelry are made to order. Estimated creation time is 10 business days from the day of purchase. If you haven’t received an email yet please check your junk mail or spam folders. Otherwise contact us and we will be able to resend your email to you for your reference.

Unfortunately, we are unable to cancel orders once they have been placed.

You can return your order once you have received it, please find further details in our Shipping & returns section.

Our website is running through the Shopify platform which is used by a vast number of companies. All credit card details are entered on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (the highest level) PCI DSS compliant. Your payments are safely run through the platform. We do not store credit card details.

For customers located in EU, VAT is already included in the final price of all products. For customers located in the rest of the world, taxes are not included.

A gift bag is available. To activate the option in your cart, simply write as a comment the name of the gift recipient to receive a personalized card with the gift bag.